2025 WAEC OFFICE PRACTICE: 2026 WAEC Office Practice (office) Verified Answers (1347)

(1ai)

Alphabetical Filing System: This system organizes files and documents based on the names of individuals, organizations, or subjects in alphabetical order (A–Z). At SKJ Services Ltd, each branch of the company keeps the files of its staff and customers in alphabetical order, making it easier to retrieve files when needed.

(1aii)

(PICK ANY THREE)

(i) Simplicity

(ii) Quick Access

(iii) Flexibility

(iv) Cost-Effective

(v) No Need for Indexing

(vi) Easier for Small Businesses

(1b)

Memo (Memorandum)

(1c)

(i) It is used within an organization to formally request items or services.

(ii) Contains details like item description, quantity, purpose, and requester’s details.

(iii) It usually requires approval from a superior or head of department.

(iv) Helps track and authorize internal supply or purchases.

(1d)

(i) Good Human Relations:

(ii) Politeness

(iii) Punctuality

(iv) Good Communication Skills

(2a)

A report is a written or verbal communication that provides information, analysis, and recommendations on a specific topic or issue, often based on research, investigation, or data analysis.

(2b)

(i)Title page

(ii)Table of contents

(iii)Executive summary

(iv)Introduction

(v)Body

(vi)Conclusion

(vii)Recommendations

(2c)

(i)Informed decision-making: Reports provide valuable insights and data to support informed decision-making.

(ii)Accountability: Reports help organizations track progress, identify areas for improvement, and demonstrate accountability.

(iii)Communication: Reports facilitate communication among stakeholders, including employees, management, and external partners.

(iv)Problem-solving: Reports can identify problems, analyze causes, and recommend solutions.

(v)Evaluation and improvement: Reports can evaluate performance, identify areas for improvement, and inform strategic planning.